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Partnerships

Shipmate partners with Gnatta to elevate delivery and customer service solutions

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by Chris

3 min read

📦 Brought to you by Shipmate - Shipping Software for high-growth online & B2B sellers

Shipmate Partners with Gnatta to Elevate Delivery and Customer Service Solutions

Shipmate x Gnatta

Shipmate is excited to announce a strategic partnership with Gnatta, a leader in customer communication platforms, aiming to enhance the delivery and customer service experience for mutual clients. This collaboration marks the beginning of new, customer-focused solutions in delivery management and customer communication, with future innovations on the horizon.

Shipmate parcel management software, combined with Gnatta’s expertise in multichannel communication, will offer eCommerce clients in the UK a powerful, integrated approach to streamline their operations. Together, we’re working to empower businesses with a seamless solution that simplifies logistics and optimises customer interactions.

“We’re thrilled to partner with Gnatta, a company that shares our commitment to delivering exceptional service and technology to clients.

“This partnership is an exciting development in our mission to provide end-to-end solutions that help businesses grow efficiently and deliver top-tier customer experiences.”

James Stockton

Sales Director & Partnership Manager at Shipmate

Best-in-class partnership

This collaboration not only enables mutual customers to access best-in-class tools but also signals potential for technical integrations in the future. Shipmate and Gnatta are actively exploring ways to blend our platforms further, offering clients an even more connected and effective customer and delivery management experience.

“We’re excited to partner with Shipmate, as we know their commitment to providing outstanding solutions for their clients is as strong as our own. Sharing that ethos is important to us in selecting our partners.

"This partnership is an excellent step forward in ensuring our clients have access to the best available tools to meet their growing needs.”

Jack Barmby

CEO & Founder at Gnatta


For more information about the partnership or to learn how your business can benefit, visit [www.shipmate.co.uk] or [www.gnatta.com].

About Shipmate
Shipmate offers innovative parcel delivery management software, enabling businesses to streamline their shipping processes and enhance customer satisfaction.

About Gnatta
Gnatta provides a platform for businesses to communicate with their customers across multiple channels, offering efficiency and flexibility.

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by Chris

UX & Marketing Director

Chris is the UX and Marketing Director at Shipmate - empowering ambitious online merchants & eCommerce sellers to grow their businesses through superior delivery management.

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