When it comes to children’s bikes, finding one that grows with your child and adapts to their skill level can be a challenge.
LittleBig Bikes has tackled this problem with a clever 3-in-1 design that starts as a balance bike and transitions seamlessly into a pedal bike. This innovative approach eliminates the need for multiple bikes during the early years of learning to ride, making it a favourite among parents.
The bike transitions smoothly between its different modes, whether adjusting the frame for growth or adding pedals when ready. The entire process is quick and straightforward, eliminating the need for training wheels. This design encourages early development of balance and coordination, while also ensuring long-lasting versatility.
The Challenge
LittleBig Bikes was being significantly slowed down by a labour-intensive fulfilment process. The team relied on prepaid shipping labels, which required staff to manually copy and paste tracking information into WooCommerce for customers to monitor their deliveries.
This manual process not only consumed valuable time but also added complexity when handling international orders, as customs forms had to be created manually, further delaying the fulfilment process.
The Solution
Shipmate collaborated with LittleBig Bikes to implement a streamlined fulfilment strategy, integrating multiple carriers while minimising manual processes. Through the Shipmate WooCommerce multi-carrier integration, LittleBig gained access to a wide range of carrier services for both domestic and international shipments. This allowed them to manage deliveries more efficiently without adding to their fulfilment workload.
The Result
By leveraging Shipmate, LittleBig Bikes is able to simplify the printing of parcel labels and customs documents across multiple delivery services, ensuring a faster and more efficient dispatch process. Shipmate automates tracking updates for customers and ensures that accurate customs information is included on labels, reducing the risk of shipping issues or delays.
This seamless integration saves time and enhances the reliability of both domestic and international fulfilment - helping LittleBig Bikes pedal through the process with ease, ensuring that their deliveries never hit a bump in the road.
