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Which Carriers for eCommerce Fulfilment - a guide for eCommerce Sellers

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by Chris

17 min read

📦 Brought to you by Shipmate - Shipping Software for high-growth online & B2B sellers

The Best UK Carriers for eCommerce Fulfilment

Choosing the right carriers for your eCommerce operation can be a tricky business ...

So, you're an eCommerce business owner in the UK, and your customers are clamouring for your products. You want to make sure those products get to their destination safely and quickly without breaking the bank. So you’re now asking yourself ‘Which delivery company should I use?’ or ‘Which is the best UK carrier for my product range?’.

With so many options available, it can be overwhelming, but fear not! In this post, we'll take a look at some of the most popular carriers and rate them based on price, service, and suitability, along with alternative recommendations should you require a change.

"When it comes to order fulfilment, choosing the right carrier is essential. The right carrier(s) can ensure that your products are delivered on time and in good condition, while also keeping your costs down."

With so many carriers available in the UK, it can be overwhelming to choose the right one. In this post, we'll introduce you to 22 of the best UK carriers and rate them on their price, service, and suitability. So grab a cuppa, put your feet up, and let's dive in …

Shipmate & Royal Mail

Royal Mail

Royal Mail can be a good option for eCommerce fulfilment, depending on the needs of the business. They offer a range of services that are suitable for small to medium-sized businesses, including tracked and signed-for delivery options. They also have a broad network of post offices and delivery personnel, making it easy to send and receive packages throughout the UK.

However, Royal Mail may not be the most cost-effective option for businesses that need to ship large or heavy items regularly. Additionally, Royal Mail has experienced some delivery delays in recent years, which can be a concern for businesses that require fast and reliable delivery.

Overall, Royal Mail can be a good option for eCommerce fulfilment for businesses that need to ship small items and prioritise affordability and convenience over speed and capacity.

Pros:

  • Extensive delivery network

  • Reliable and fast shipping

Cons:

  • High pricing, especially for larger or heavier packages

  • May impact profitability for businesses with low profit margins

Is Royal Mail suitable for my business?

Royal Mail is a popular postal service for businesses looking to ship small parcels at a cost-effective price. They offer several services suitable for parcels weighing up to 2kg, with dimensions of up to 45cm x 35cm x 16cm or 61cm x 46cm x 46cm. For example, the 2nd Class and 1st Class services for small and medium parcels offer delivery within 2-3 or 1-2 working days, respectively, and include online tracking. However, for larger and heavier parcels, other courier services may offer more competitive pricing.

What are the alternatives to Royal Mail?

Cheaper alternative to Royal Mail

One of the best alternatives to Royal Mail for businesses that are cost-conscious is Hermes. Hermes offers a range of delivery options at competitive rates, including a standard delivery service that is often cheaper than Royal Mail.

Faster alternative to Royal Mail

Businesses that need fast delivery options may prefer to use DHL. DHL offers a range of express delivery services, including same-day and next-day delivery, as well as international delivery options. DHL has a reputation for fast and reliable delivery, making it a great choice for businesses that need to get their products to customers quickly.

Reliable alternative to Royal Mail

For businesses that prioritise reliability, UPS is one of the best alternatives to Royal Mail. UPS has a reputation for reliable delivery, with a high percentage of on-time deliveries and a robust tracking system that allows businesses to keep track of their parcels every step of the way.

See our Royal Mail Carrier Integration


Shipmate & DPD

DPD

DPD offer a range of reliable and flexible delivery options, including next-day and timed delivery, and have a strong reputation for their customer service and remain a popular choice for UK fulfilment. Additionally, they provide real-time tracking and delivery notifications, which can be essential for businesses that need to keep their customers accurately informed about shipments.

DPD also has a strong focus on sustainability and reducing their environmental impact. They have implemented several eco-friendly initiatives, such as using electric vehicles for deliveries in urban areas, and have set ambitious targets to reduce their carbon emissions. This can be a significant selling point for businesses that prioritise sustainability in their operations.

While DPD's pricing may be higher than some other carriers, their premium service and focus on sustainability can make them an excellent option for businesses that require fast, reliable, and environmentally friendly delivery.

Pros:

  • Offers flexible delivery options, including timed and weekend delivery

  • Has a reliable tracking system that provides customers with real-time updates

Cons:

  • Can be more expensive than other carriers, especially for international shipping

  • May have limited coverage in certain areas, particularly in rural locations

Is DPD suitable for my business?

DPD Drop Off is a cost-effective option for parcels weighing up to 30kg, with dimensions of up to 175 cm in length and 300 cm in length and girth combined. DPD Next Day and Two-Day services are suitable for parcels of the same weight and dimensions, with delivery times ranging from the next working day to two working days. All services include online tracking and offer a range of delivery options to suit different needs.

DPD is especially cost-effective for parcels weighing between 2kg and 30kg, making it a great choice for small to medium size parcel fulfilment.

What are the alternatives to DPD?

Cheaper alternative to DPD

MyHermes is a cost-effective courier service and one of the best alternatives to DPD for businesses that prioritise cost. MyHermes offers a range of delivery options at competitive rates, with their standard delivery service often cheaper than DPD.

Faster alternative to DPD

FedEx is one of the best alternatives to DPD for businesses that need fast delivery options. FedEx offers a range of express delivery services, including same-day and next-day delivery, as well as international delivery options. Their time-definite delivery services are guaranteed to arrive on time, making it a great choice for businesses that need to get their products to customers quickly.

Reliable alternative to DPD

UPS is one of the best alternatives to DPD for businesses that prioritise reliability. UPS has a reputation for reliable delivery, with a high percentage of on-time deliveries and a robust tracking system that allows businesses to keep track of their parcels.


See our DPD Carrier Integration


Shipmate & DPD Local

DPD Local

DPD Local offers a range of services at competitive prices, with prices varying depending on the size and weight of the package. DPD Local has an excellent reputation for reliability and customer service, with tracking available on all services. They also offer a range of delivery options, including next-day and Saturday delivery. DPD Local is a good option for businesses that need to ship both domestically and internationally, with a focus on larger packages.

Pros:

  • Offers a range of delivery options, including next-day and timed delivery

  • Has a strong reputation for reliable and efficient service

Cons:

  • Pricing can be higher than other carriers, particularly for small businesses or those with low shipping volumes

  • Coverage may be limited in certain areas, particularly in remote or rural locations

Is DPD Local suitable for my business?

DPD Local generally provides the same services and tracking as DPD, but caters for smaller, low volume customers that predominantly require delivery in a regional area. DPD Local uses the same technology to deliver and track parcels but is generally run as a franchise operation.

What are the alternatives to DPD Local?

Cheaper alternative to DPD Local

One of the best alternatives to DPD Local for businesses that are cost-conscious is Yodel. Yodel offers a range of delivery options at competitive rates, including a standard delivery service that is often cheaper than DPD Local. Yodel's delivery network covers most of the UK, making it a great choice for businesses of all sizes.

Faster alternative to DPD Local

If speed of delivery is the main concern for your business, one of the best alternatives to DPD Local is DHL. DHL offers a range of express delivery services, including same-day and next-day delivery, as well as international delivery options. DHL has a reputation for fast and reliable delivery, making it a great choice for businesses that need to get their products to customers quickly.

Reliable alternative to DPD Local

If you’re experiencing reliability issues with DPD Local, one of the best alternatives is FedEx. FedEx has a reputation for reliable delivery, with a high percentage of on-time deliveries and a robust tracking system that allows businesses to keep track of their parcels. FedEx also offers a range of delivery options at quite competitive rates.

See our DPD Local Carrier Integration


Shipmate & DHL Express

DHL Express

DHL Express is generally more expensive than other carriers, but they offer a range of premium services that may justify the higher cost. They have an excellent reputation for reliability and customer service, with tracking available on all services. They also offer a range of delivery options, including same-day and next-day delivery.

DHL Express is a good option for businesses that need to ship both domestically and internationally, with a focus on time-sensitive deliveries.

Pros:

  • Provides fast and reliable international shipping services

  • Has a strong global network with coverage in many countries and regions

Cons:

  • Can be more expensive than other carriers, particularly for smaller businesses or those with lower shipping volumes

  • May have more complex shipping requirements, which could be challenging for some businesses to navigate

Is DHL Express suitable for my business?

DHL Express is generally not the cheapest option for shipping smaller parcels, as they tend to charge a premium for their fast and reliable delivery services. However, DHL Express can be a cost-effective solution for larger parcels weighing over 2kg, particularly for international deliveries.

This is because DHL offers competitive rates for heavier and bulkier items, and their delivery times are often faster than other carrier companies for international shipments. Additionally, DHL Express provides a range of value-added services such as customs clearance and insurance, which can help businesses save time and money.

What are the alternatives to DHL Express?

Cheaper alternative to DHL Express

One of the best alternatives to DHL Express for businesses that are looking for a cost saving is Parcelforce. Parcelforce offers a range of delivery options at competitive rates, including a standard delivery service that is often cheaper than DHL Express. Parcelforce's delivery network covers the UK and worldwide destinations.

Faster alternative to DHL Express

If speed of delivery is the main concern for your business, one of the best alternatives to DHL Express is TNT. TNT offers a range of express delivery services, including same-day and next-day delivery, as well as international delivery options. TNT has a reputation for fast and reliable delivery, making it a great choice for businesses that need to get their products to customers quickly.

Reliable alternative to DHL Express

One of the best, reliable alternatives to DHL Express is UPS. UPS has a reputation for reliable delivery, with a high percentage of on-time deliveries. UPS also offers a range of delivery options at competitive rates, making it a great choice for businesses of all sizes.

See our DHL Express Carrier Integration


Shipmate & An Post

An Post

An Post can be a good option, particularly for businesses based in Ireland. They offer a range of services, including domestic and international delivery, as well as a choice of tracked or untracked delivery options. An Post also has an extensive network of post offices and delivery drivers, making it easy to send and receive packages throughout Ireland and beyond.

An Post's pricing is competitive, particularly for businesses that need to ship small items. However, they may not be the most cost-effective option for businesses that need to send larger or heavier items regularly. Additionally, An Post's delivery times may not be as fast as some other carriers, particularly for international shipments.

Overall, An Post can be an excellent option for businesses based in Ireland or for those that require delivery to Ireland. Their competitive pricing, range of services, and extensive network make them a reliable and convenient option.

Pros:

  • Provides affordable and reliable shipping services within Ireland

  • Offers a range of delivery options, including standard and express shipping

Cons:

  • May have limited international coverage compared to other carriers

  • Delivery times may be longer than some other carriers, particularly for international shipments

Is An Post suitable for my business?

An Post is generally most cost-effective for small parcels weighing up to 2kg. For parcels over 2kg, An Post's rates may become less competitive compared to other courier companies. However, An Post does offer a range of delivery options at different price points, so it's worth comparing their rates with other providers to determine the most cost-effective option for your business. Additionally, An Post has a reliable delivery network across Ireland and internationally, making it a good choice for businesses looking for a trusted delivery partner.

What are the alternatives to An Post?

Cheaper alternative to An Post

Fastway Couriers offers affordable rates for both domestic and international deliveries, with a focus on cost-effective solutions for businesses of all sizes. They also offer a range of delivery options, including standard, express, and same-day delivery, depending on the needs of your business.

Faster alternative to An Post

If speed of delivery is a priority, DPD Ireland is a great alternative to An Post. DPD Ireland offers a range of express delivery options, including same-day and next-day delivery, as well as timed delivery slots for added convenience.

Reliable alternative to An Post

GLS Ireland is a great alternative to An Post. GLS Ireland has a reliable delivery network across Ireland and Europe, with a high percentage of on-time deliveries.

See our An Post Carrier Integration


Shipmate & APC

APC

APC is another carrier that offers a range of services at competitive prices, with prices varying depending on the size and weight of the package. They have a good reputation for reliability, with tracking available on most services. They also offer a range of delivery options, including next-day and Saturday delivery. APC is a good option for businesses that need to ship domestically or internationally, with a focus on smaller packages.

Pros:

  • Offers a range of delivery options, including next-day and timed delivery

  • Has a strong reputation for reliable and efficient service

Cons:

  • May have limited coverage in certain areas, particularly in rural or remote locations

  • Pricing can be higher than other carriers, particularly for small businesses or those with low shipping volumes

Is APC suitable for my business?

APC offers cost-effective solutions for parcels up to 30 kg in weight and up to 2.5 metres in length, making them a great choice for businesses shipping small to medium-sized parcels. However, it's worth noting that the cost-effectiveness of APC's services will depend on a range of factors, including the size and weight of your parcel, the destination, and the level of service you require.

What are the alternatives to APC?

Cheaper alternative to APC

Consider using Hermes as a courier company for your business deliveries. They offer competitive pricing for both domestic and international shipments, with a range of delivery options to choose from. Hermes has a vast network of parcel shops across the UK, allowing your customers to conveniently collect and drop off parcels at their own pace.

Faster alternative to APC

DHL is an excellent option for businesses that require speedy delivery services. They offer a range of express delivery options, with delivery times as fast as same-day or next-day, depending on the destination. With a global network spanning over 220 countries and territories, DHL has established a reputation for fast and reliable delivery services.

Reliable alternative to APC

If you are looking for other reliability-based alternatives to APC, you might consider using either DPD or Parcelforce. DPD is a well-established courier company in the UK, known for its fast and reliable delivery services.

Parcelforce is a reliable alternative, particularly for businesses that need to send larger or heavier parcels. They offer a range of delivery options, including express and timed delivery services, with real-time tracking available. 

See our APC Carrier Integration


Shipmate & Asendia

Asendia

Asendia is a joint venture between two postal operators, La Poste in France and Swiss Post in Switzerland, which gives them a unique position to offer cross-border services to and from Europe.

While Asendia's pricing may not be the most competitive for domestic shipments, they can be an excellent option for businesses that need to ship internationally regularly. Their extensive network and experience in cross-border shipping can help businesses avoid common challenges associated with international ecommerce fulfilment, such as customs clearance and import/export regulations.

Pros:

  • Provides affordable international shipping services to over 200 countries

  • Offers a range of delivery options, including standard and express shipping

Cons:

  • Delivery times may be longer than some other carriers, particularly for international shipments

  • May have limited coverage in certain regions or for certain types of products, such as hazardous materials or oversized items

Is Asendia suitable for my business?

Asendia is known for providing cost-effective international shipping solutions for small parcels, typically weighing up to 2kg. This makes them an excellent choice for businesses that need to send smaller items overseas.

What are the alternatives to Asendia?

Cheaper alternative to Asendia

An alternative service to Asendia for a UK company that wishes to send small parcels internationally is DHL eCommerce International Packet. This service is specifically designed for businesses shipping small parcels to international destinations. DHL eCommerce International Packet offers competitive pricing, delivery tracking, and delivery confirmation. The service also includes customs clearance, and DHL eCommerce provides free shipping supplies and free pick-up for customers.

Faster alternative to Asendia

If speed of delivery is top of the list, DHL Express is a sound alternative to Asendia. They offer fast and reliable international shipping with delivery times ranging from next day to a few days, depending on the destination.

Reliable alternative to Asendia

Again, UPS is a great alternative to Asendia. UPS has a reputation for being one of the most reliable carriers in the world.

See our Asendia Carrier Integration


Shipmate & Collect+

Collect+

Collect+ offers a variety of services at affordable rates, with pricing dependent on the package's size and weight. They have established themselves as dependable, and most services have tracking capabilities. Additionally, they provide several delivery choices, including next-day and Saturday delivery. Collect+ caters to businesses that need to ship within the country and focuses on smaller package delivery services.

Pros:

  • Offers convenient parcel drop-off and pick-up locations across the UK

  • Provides a cost-effective alternative to home delivery for customers who are not home during the day

Cons:

  • May not be as reliable as other carriers, particularly for time-sensitive shipments

  • Limited coverage for international shipments, with a focus on domestic UK services

Is Collect+ suitable for my business?

Collect+ is generally the most cost-effective solution for small to medium-sized parcels, weighing up to 10kg. They offer competitive rates for parcels that fit within their standard size and weight restrictions, which are 60cm x 50cm x 50cm and 10kg, respectively. Collect+ also offers convenient drop-off locations throughout the UK, including at newsagents and convenience stores.

What are the alternatives to Collect+?

Cheaper alternative to Collect+

MyHermes offers cost-effective shipping solutions for small to medium-sized parcels in the UK. The service provides a range of options for delivery speeds and parcel sizes, including economy, standard, and next-day delivery.

Faster alternative to Collect+

DPD Local is a fast and reliable alternative to Collect+, with delivery services throughout the UK and internationally. They offer a range of delivery options, including same-day, next-day, and international delivery, with flexible collection and delivery times to suit the recipient.

Reliable alternative to Collect+

Royal Mail is a reliable and trusted option for shipping small parcels in the UK, and a viable alternative to Collect+. Royal Mail offers a range of delivery options, including first-class and second-class postage, with flexible delivery times.

See our Collect+ Carrier Integration


Shipmate & DHL

DHL

DHL is one of the world's leading logistics providers, with a global network that enables businesses to ship packages worldwide.

DHL offers a range of services tailored to ecommerce fulfilment, including fast and reliable express delivery options, such as DHL Express and DHL Parcel. They also offer a range of value-added services, such as customs clearance and insurance, which can be essential for businesses that ship internationally. Additionally, DHL has a strong focus on customer service and provides real-time tracking and delivery notifications, so businesses can keep their customers informed about their shipments.

While DHL's pricing may be higher than some other carriers, their premium service and global reach can make them an excellent option for businesses that need to ship internationally or require fast, reliable delivery. Additionally, DHL has implemented several sustainability initiatives to reduce their environmental impact, which can be a significant selling point for businesses that prioritise sustainability in their operations.

Pros:

  • Offers a range of shipping options, including express and international delivery

  • Has a strong global network and provides coverage to over 220 countries and territories

Cons:

  • Can be more expensive than other carriers, particularly for small businesses or those with lower parcel volumes

  • May have more complex shipping requirements, which could be challenging for some businesses to navigate

Is DHL suitable for my business?

DHL is a popular carrier for businesses that need to ship internationally or require fast and reliable delivery. If you frequently ship medium to large parcels weighing between 2-30 kg, DHL may be a cost-effective solution for you. However, if you primarily ship small parcels domestically, you may find that other carriers offer more competitive pricing.

What are the alternatives to DHL?

Cheaper alternative to DHL 

If you're looking for a cost-effective alternative to DHL, consider using Asendia. Asendia offers affordable international shipping rates for small and large businesses, with delivery times ranging from 5-14 business days depending on the destination.

Faster alternative to DHL 

If you require fast delivery times, UPS may be a suitable alternative to DHL. UPS offers guaranteed express shipping services with next-day delivery to many locations worldwide.

Reliable alternative to DHL 

FedEx is known for its reliable delivery services and can be a good alternative to DHL. FedEx offers a range of services with varying delivery speeds to meet your specific shipping needs.

See our DHL Carrier Integration


Shipmate & DPD Ireland

DPD Ireland

In terms of pricing, DPD Ireland's rates are competitive and can be cost-effective for businesses that need to ship domestically in Ireland.

DPD Ireland offers a range of delivery options, including next-day and two-day delivery, as well as a range of value-added services such as signature on delivery, insurance, and collection services. They also have a strong focus on technology, offering real-time tracking and delivery notifications to keep businesses and their customers informed about their shipments.

Overall, DPD Ireland can be a reliable and cost-effective option for businesses that need to ship domestically in Ireland and require fast and efficient delivery services.

Pros:

  • Offers a range of delivery options, including next-day and timed delivery

  • Provides real-time tracking and updates for customers

Cons:

  • May have limited coverage in certain areas, particularly in rural or remote locations

  • Pricing can be higher than other carriers, particularly for smaller businesses or those with lower volumes

Is DPD Ireland suitable for my business?

DPD Ireland is a reputable carrier that offers a range of delivery options, including next-day and two-day delivery for both domestic and international shipments. DPD Ireland provides delivery services for a wide range of parcel sizes, including small packages and large items up to 30kg in weight. However, for parcels weighing over 30kg, DPD may not be the most cost-effective option, and you may need to consider other carriers such as TNT or DHL.

What are the alternatives to DPD Ireland?

Cheaper alternative to DPD Ireland

An Post is the most cost-effective alternative to DPD Ireland. They offer a variety of delivery services at competitive prices, including next-day delivery, standard delivery, and international delivery.

Faster alternative to DPD Ireland

UPS is generally considered a fast delivery company, and a viable alternative to DPD Ireland. They offer a range of shipping options, including same-day, next-day, and two-day delivery services, both domestically and internationally. UPS also has a reputation for reliable and timely delivery.

Reliable alternative to DPD Ireland

FedEx is a reliable alternative to DPD Ireland for businesses that require guaranteed delivery.

See our DPD Ireland Carrier Integration


Shipmate & DX

DX

DX is a UK-based logistics and delivery company that offers a range of services, including express delivery, same-day delivery, and returns management.

Overall, DX can be a reliable and cost-effective option for businesses that primarily focus on B2B deliveries and need to ship larger and heavier packages. However, businesses that focus on B2C deliveries or require more tailored services may need to consider other carriers that can better meet their needs.

DX's rates can be competitive for larger and heavier packages, but they may be more expensive for smaller packages. However, DX's focus on technology and value-added services can provide additional benefits for businesses that require fast and efficient delivery services.

Pros:

  • Provides a range of delivery options, including next-day and timed delivery

  • Offers a secure and reliable delivery service, with tracking and signature options available

Cons:

  • May have limited coverage in certain areas, particularly in rural or remote locations

  • Pricing can be higher than other carriers, and may not be appropriate for businesses that have relatively low shipping quantities

Is DX suitable for my business?

An eCommerce company may use DX for fulfilment and delivery because of its focus on business-to-business (B2B) deliveries, making it a suitable option for companies that need to send large volumes of items to other businesses. Additionally, DX has expertise in handling items that require special care during transportation, such as fragile or hazardous goods. They also provide a range of delivery options, including same-day and next-day delivery services, as well as timed and weekend deliveries.

What are the alternatives to DX?

Cheaper alternative to DX

Hermes is a good alternative to DX for businesses looking for a cost-effective delivery service. They offer competitive prices for small parcels and have a range of delivery options including next day delivery. They may not have the specific services required for handling certain types of goods though and reliability is sometimes an issue.

Faster alternative to DX

DPD is a reliable and fast alternative to DX, offering next-day delivery and real-time tracking. They have a good reputation for delivering parcels quickly and efficiently.

Reliable alternative to DX

Royal Mail is a reliable alternative to DX, with a strong reputation for delivering parcels on time and securely. Again, specific services for certain types and sizes of parcels may be limited if you are looking for a direct replacement for DX.

See our DX Carrier Integration


Evri & Shipmate

Evri

Evri (previously Hermes) is a UK-based courier company that specialises in delivering parcels for small and medium-sized businesses. They offer a range of services, including standard delivery, next-day delivery, and international delivery.

One of the main advantages of using Evri is their competitive pricing. They offer affordable rates for businesses sending parcels within the UK and to international destinations. Additionally, they have a large network of local couriers, making it easy to drop off and collect parcels at convenient locations.

However, there have been some reports of delivery delays and lost parcels with Evri. It's important to consider the potential impact of these issues on your business and whether the cost savings are worth the potential risks. Additionally, Evri may not be the best option if your business requires specific delivery options such as same-day or time-specific deliveries.

Pros:

  • Offers affordable shipping options for small businesses and individuals

  • Provides a range of delivery options, including home delivery and parcel shop drop-off

Cons:

  • May not be as reliable as other carriers, particularly for time-sensitive shipments

  • Customer service and issue resolution can be inconsistent, according to some reports

Is Evri suitable for my business?

Use Evri for fulfilment and delivery if you require competitive rates for shipping small and medium-sized parcels - this makes them an affordable option for businesses that need to keep costs low. Hermes also has a large network of drop-off and collection points, which can be convenient for customers who prefer to pick up their parcels at a location near their home or workplace.

What are the alternatives to Evri?

Cheaper alternative to Evri

Yodel is a cost-effective alternative to Hermes for UK-based businesses. They offer a range of services including next-day delivery and a variety of parcel sizes. Although Hermes generally beats competitors on price, if you really want to find an alternative, Yodels costs are generally comparable. 

Faster alternative to Evri

A faster alternative to Evri is DHL although it goes without saying you’re likely to pay more for a better service.

Reliable alternative to Evri

Parcelforce is generally considered to be more reliable than Hermes. They are both UK-based couriers but Parcelforce is owned by Royal Mail and has a long-standing reputation for reliable parcel delivery services.

See our Evri Carrier Integration


Shipmate & Fedex

FedEx

FedEx is a global courier company that offers a range of delivery services, including express delivery, ground delivery, and international delivery.

One of the main advantages of using FedEx is their reliable delivery service. They have a strong reputation for timely and accurate deliveries, with a high level of tracking and visibility for customers. Additionally, they offer a range of delivery options, including same-day and time-specific deliveries.

However, FedEx can be relatively expensive compared to other carriers, especially for smaller businesses or those with lower parcel volumes. Additionally, they may not be the best option for businesses that prioritise environmentally-friendly shipping options, as their carbon footprint can be relatively high.

Pros:

  • Provides a range of shipping options, including express and international delivery

  • Has a strong global network and provides coverage to over 220 countries and territories

Cons:

  • Can be more expensive than other carriers, particularly for smaller businesses or those with lower shipping volumes

  • While FedEx offers international shipping services its domestic UK coverage is not as comprehensive as others

Is FedEx suitable for my business?

A UK ecommerce company might use FedEx for fulfilment and delivery because FedEx is known for its fast and reliable international shipping services, as well as its advanced tracking capabilities. FedEx also offers a wide range of shipping options, including express delivery and freight shipping. Additionally, FedEx has a strong presence in many countries around the world, making it a convenient choice for ecommerce companies with an international customer base.

What are the alternatives to FedEx?

Cheaper alternative to FedEx

DPD, as they offer competitive prices for both domestic and international deliveries, with a range of options depending on the urgency of the delivery.

Faster alternative to FedEx

DHL, as they offer fast and efficient delivery services, particularly for international shipments, with a range of options including express and time-definite delivery.

Reliable alternative to FedEx

UPS, as they have a reputation for being a reliable carrier with a strong track record for on-time delivery, particularly for international shipments.

See our FedEx Carrier Integration


Shipmate & Palletways

Palletways

Palletways is a UK-based carrier that specialises in palletized freight deliveries for businesses. They offer a range of services, including next-day and economy delivery options, and have a large network of depots and vehicles across the UK and Europe.

If your business regularly sends large or heavy items that require palletized freight delivery, Palletways can be a good option. They offer a reliable service with high levels of tracking and visibility, as well as a range of delivery options to suit different timeframes and budgets.

Pros:

  • Offers a cost-effective and efficient shipping option for large or heavy items

  • Provides tracking and delivery updates for customers

Cons:

  • May not be suitable for small businesses or those with low parcel volume

  • Delivery times may be longer than other carriers, particularly for more remote locations

Is Palletways suitable for my business?

Use Palletways for fulfilment and delivery if you need to send larger and heavier items such as pallets, as Palletways specialises in pallet delivery services. They offer a range of delivery options, including next-day and economy delivery, and have a reliable tracking system to monitor the shipment's progress. They also have a network of over 400 depots across Europe, ensuring a wide reach for deliveries. Palletways can also provide tailored solutions for specific industries, such as automotive, construction, and retail.

What are the alternatives to Palletways?

Cheaper alternative to Palletways

Tuffnells is a UK-based carrier that specialises in next-day delivery of heavy and bulky items. They offer a range of cost-effective delivery options with tracking and proof of delivery included.

Faster alternative to Palletways

DPD is an alternative carrier that offers a range of express delivery options, including next-day and two-day delivery. They also offer a range of convenient delivery options such as delivery to a local pickup point or safe place.

Reliable alternative to Palletways

UPS is a global carrier known for its reliability and extensive tracking capabilities. They offer a range of express delivery options with guaranteed delivery times and proactive delivery updates.

See our Palletways Carrier Integration


Shipmate & Panther Logistics

Panther Logistics

Panther Logistics is a UK-based carrier that specialises in two-man home delivery services for businesses. They offer a range of services, including next-day and two-man delivery options, as well as white-glove delivery and assembly services for larger items.

Panther Logistics operates a large network of depots and delivery vehicles across the UK, with a particular focus on high-value, fragile or bulky items.

Panther Logistics' services can be a good option for businesses that need to deliver larger or more fragile items, such as furniture, electronics, and appliances, as well as items that require white-glove delivery or assembly services. However, their focus on two-man home delivery means that they may not be the most cost-effective or convenient option for smaller or more standard-sized parcels.

Pros:

  • Provides specialist logistics services, including two-man delivery and white-glove services

  • Offers customised solutions for businesses with unique shipping needs

Cons:

  • May not be suitable for smaller businesses

  • Pricing can be higher than other carriers, particularly for specialised services

Is Panther Logistics suitable for my business?

Use Panther Logistics for fulfilment and delivery if you require expertise in delivering large and bulky items, such as furniture or white goods. They offer a range of services including two-man delivery, room of choice, and white glove delivery.

What are the alternatives to Panther Logistics?

Cheaper alternative to Panther Logistics

Parcelforce is a good option for sending large parcels at an affordable cost, particularly for UK deliveries.

Faster alternative to Panther Logistics

DHL offers fast delivery services for large parcels both nationally and internationally.

Reliable alternative to Panther Logistics

UPS is a reliable option for sending large parcels, with a strong track record of successful deliveries and good customer service.

See our Panther Carrier Integration


Shipmate & Parcelforce

Parcelforce

Parcelforce is a UK-based carrier that specialises in delivery services for businesses. They offer a range of services, including next-day and timed delivery options, as well as international delivery services to over 200 countries worldwide.

Parcelforce has a good reputation for reliability and speed, with a high level of tracking and delivery notifications available on most services. They also offer a range of additional services, such as signature on delivery, proof of delivery, and parcel insurance, to help businesses manage their deliveries more effectively.

Pros:

  • Offers a good range of delivery options, including next-day and timed delivery

  • Provides a reliable and trusted service for businesses

Cons:

  • Can be more expensive than other carriers

  • May have limited coverage in certain areas

Is Parcelforce suitable for my business?

Parcelforce offers a range of delivery options, including next-day delivery, timed delivery, and international delivery, which may be beneficial for businesses that require flexibility in their shipping options. However, Parcelforce can be relatively expensive compared to some other UK carriers, so it may not be the most cost-effective option for all businesses. 

What are the alternatives to Parcelforce?

Cheaper alternative to Parcelforce

Royal Mail is a cost-effective alternative to Parcelforce, particularly for smaller and lighter items.

Faster alternative to Parcelforce

DHL is a great option for businesses that require fast delivery. They offer next-day delivery services for both domestic and international shipments, as well as a range of other express and economy delivery options.

Reliable alternative to Parcelforce

UPS is known for its reliability and is a great alternative to Parcelforce for businesses that require a high level of consistency and dependability. 

See our Parcelforce Carrier Integration


Shipmate & TNT

TNT

TNT is a global delivery and logistics company that offers a wide range of services, including express delivery, freight transport, and supply chain management.

TNT's pricing can be higher than some other carriers, particularly for smaller volumes or less time-sensitive shipments. They also have specific size and weight restrictions on some of their services, which may limit their suitability for certain types of ecommerce fulfilment. Overall, TNT can be a good option for businesses that require fast and reliable delivery services, particularly for international shipments.

Pros:

  • Offers a range of shipping options, including express and international delivery

  • Has a strong global network and provides coverage to over 200 countries

Cons:

  • Can be more expensive than other carriers, particularly for low volume shippers

  • May have more complex shipping requirements, which could be challenging for some businesses to navigate

Is TNT suitable for my business?

TNT is a large international carrier with a wide network of delivery services across the world, making it a great option for businesses with international customers. TNT also offers a same-day delivery service in some areas, which can be useful for urgent or time-sensitive deliveries. They have a range of special services, such as temperature-controlled transportation, dangerous goods transportation, and secure transportation for high-value items.

What are the alternatives to TNT?

Cheaper alternative to TNT

Asendia offers international delivery services at affordable rates, although delivery time may be slower compared to other carriers.

Faster alternative to TNT

DHL Express offers guaranteed delivery times for international shipments and uses a global network to ensure fast delivery times - they may be more expensive than other carriers, especially for urgent shipments.

Reliable alternative to TNT

UPS has a large global network to ensure reliable delivery, and has a good reputation for delivering packages on time and in good condition.

See our TNT Carrier Integration


Shipmate & Tuffnells

Tuffnells

Tuffnells is a UK-based carrier that caters for the delivery of larger and heavier parcels, such as irregular freight and oversized items. They have a reputation for reliability and expertise in handling large shipments.

Tuffnells' services include next-day and timed delivery options, as well as weekend and out-of-hours deliveries for businesses that require more flexibility.

In terms of pricing, Tuffnells can be more expensive than some other carriers, particularly for smaller shipments. However, their focus on larger and heavier items means that they may be a more cost-effective option for businesses that regularly ship such items.

Pros:

  • Provides a specialist service for large or heavy items, with tail lift delivery and two-man teams available

  • Offers customised solutions for businesses with unique shipping needs

Cons:

  • Not suitable for smaller packages, meaning a potential multi-carrier strategy may be required

  • Pricing can be higher than other carriers, particularly for specialised services

Is Tuffnells suitable for my business?

Tuffnells is known for its expertise in handling large, heavy, and bulky items. They specialise in deliveries that require two-person handling, tail-lift vehicles, and specialist equipment. Tuffnells also offers a range of additional services such as installation, assembly, and unpacking, which can be beneficial for businesses that require white-glove delivery services.

What are the alternatives to Tuffnells?

Cheaper alternative to Tuffnells

Palletways offers cost-effective pallet delivery services for large and heavy items, including same-day and next-day delivery options.

Faster alternative to Tuffnells

DHL Freight provides fast and reliable delivery services for large and heavy items, with a focus on international shipping. They offer a range of delivery options, including express and time-definite services.

Reliable alternative to Tuffnells

UPS Freight is a reliable option for large deliveries, with a focus on LTL (less-than-truckload) shipping. They offer real-time tracking and advanced technology to ensure the safe and timely delivery of your items.

See our Tuffnells Carrier Integration


Shipmate & Whistl

Whistl

Whistl offers a range of delivery services for businesses, including ecommerce fulfilment. They specialise in providing cost-effective solutions for businesses of all sizes, with a particular focus on smaller and medium-sized enterprises (SMEs).

Whistl offers a range of delivery options, including next-day and timed delivery, as well as international shipping.
One potential downside of using Whistl is that their coverage may be more limited than some other carriers, particularly for international shipments. Additionally, they may not be the most suitable carrier for businesses that require highly specialised or complex delivery solutions.

Pros:

  • Offers a range of delivery options, including home delivery and drop-off

  • Provides affordable shipping options for small businesses

Cons:

  • May not be as reliable as other carriers, particularly for time-sensitive deliveries

  • Limited coverage for international shipments with a focus on domestic UK services

Is Whistl suitable for my business?

Whistl offers a wide range of delivery services, including parcel delivery, fulfilment, and international mail. This makes it a convenient one-stop-shop for businesses looking to streamline their logistics. Whistl offers competitive pricing for its delivery services, making it a cost-effective option for businesses looking to save on shipping costs.

What are the alternatives to Whistl?

Cheaper alternative to Whistl

Royal Mail is a cost-effective option for sending letters and small parcels, with reliable delivery times and a variety of shipping options.

Faster alternative to Whistl

Amazon Logistics offers fast and reliable delivery services with competitive rates, offering options for same-day, next-day, and two-day delivery.

Reliable alternative to Whistl

Yodel also has a large network of couriers and delivery drivers, which allows them to offer flexible and responsive delivery services. They have a strong focus on customer service, with a dedicated customer support team available to assist with any queries or issues that may arise.

See our Whistl Carrier Integration


Shipmate & XDP

XDP

XDP offers a wide range of delivery options, including next-day and timed delivery, as well as international shipping. Its focus on high-quality customer service and sustainability initiatives, such as the use of electric vehicles and the promotion of sustainable packaging, set XDP apart from other carriers and make it an attractive option for businesses seeking a reliable and customer-centric carrier for their ecommerce fulfilment needs.

XDP offers a range of delivery options, including next-day and timed delivery, as well as international shipping. They also provide real-time tracking and delivery notifications for most services, giving customers visibility and control over their shipments.

Pros:

  • Provides a range of delivery options, including next-day and timed delivery

  • Offers affordable shipping options for small businesses and individuals

Cons:

  • May have limited coverage in certain areas, particularly in remote areas

  • Customer service and issue resolution can be inconsistent

Is XDP suitable for my business?

XDP specialises in heavy and oversized items: XDP is known for its expertise in delivering large, heavy, and bulky items, such as furniture, white goods, and building materials. They have the necessary equipment and experienced staff to handle these types of deliveries efficiently. XDP has an extensive UK network, with over 60 depots located throughout the country. This means that they can offer nationwide coverage and efficient delivery times.

What are the alternatives to XDP?

Cheaper alternative to XDP

Palletways is a network of independent hauliers that specialise in palletised freight, making it a great option for sending heavy deliveries cost-effectively. They offer next-day and economy delivery options across the UK and Europe.

Faster alternative to XDP

DHL Freight offers a range of delivery options, including express and time-definite services, making it a good option for businesses that need their heavy deliveries to arrive quickly.

Reliable alternative to XDP

UPS Freight offers LTL (less-than-truckload) and FTL (full-truckload) services, making it a good option for businesses that need to send heavy deliveries with a high level of reliability.

See our XDP Carrier Integration


Shipmate & Yodel

Yodel

Yodel has had mixed reviews in the past, with some customers reporting issues with late deliveries and damaged packages. However, in recent years, the carrier has invested in technology and infrastructure to improve its services and customer satisfaction.

While Yodel may not be the top choice for all businesses, it may be a suitable option for those looking for a cost-effective carrier with a good range of services. 

Pros:

  • Offers affordable shipping options for small businesses and individuals

  • Provides a range of delivery options, including home delivery and parcel shop drop-off

Cons:

  • May not be as reliable as other carriers, particularly for time-sensitive shipments

  • Some potential customer support and resolution issues

Is Yodel suitable for my business?

Yodel has a vast network across the UK, which includes over 60 sites and 3,000 collection and delivery points. This makes it easier for businesses to send and receive parcels in various locations. Yodel offers a range of customised delivery services, including next-day delivery, weekend delivery, and pre-10:30 am delivery. It also offers bespoke solutions for businesses with specific requirements.

What are the alternatives to Yodel?

Cheaper alternative to Yodel

MyHermes offers a cost-effective next day delivery service for parcels weighing up to 15kg. They also provide online tracking and a range of parcel drop-off options for added convenience.

Faster alternative to Yodel

DPD offers a reliable next day delivery service with an industry-leading predict service that provides customers with a one-hour delivery window.

Reliable alternative to Yodel

Royal Mail Special Delivery Guaranteed: Royal Mail's Special Delivery Guaranteed service offers next day delivery with a money-back guarantee for added reliability. They also provide online tracking and offer delivery to over 98% of UK addresses.

See our Yodel Carrier Integration


Shipmate & UPS

UPS

UPS is a well-established and respected carrier with a range of services suitable for ecommerce fulfilment. It offers a variety of delivery options, including next-day and international shipping, as well as a range of packaging options.

UPS is known for its reliable and fast service, and it provides tracking and notifications for most services. While its prices may be slightly higher than some other carriers, its reputation for quality service and customer satisfaction may make it a worthwhile investment for businesses that prioritise reliability and speed.

Pros:

  • Offers a range of shipping options, including express and international delivery

  • Has a strong global network and provides coverage to over 220 countries and territories

Cons:

  • Great service but comes at a price

  • UPS may not be the best option for very small businesses or individuals due to higher minimum order requirements and delivery costs

Is UPS suitable for my business?

UPS operates in more than 220 countries and territories, making it an ideal carrier for businesses that require international shipping. UPS is known for its fast and reliable delivery services, both domestically and internationally. This can help eCommerce companies to meet their customers' delivery expectations and build trust with them.

What are the alternatives to UPS?

Cheaper alternative to UPS

FedEx is another well-known global carrier that offers a range of international shipping services. It's often considered to be slightly less expensive than UPS and can be a good choice for businesses that need to ship internationally on a regular basis.

Faster alternative to UPS

TNT is a European-based carrier that offers international shipping services to a variety of countries around the world. It's known for its fast delivery times and competitive pricing.

Reliable alternative to UPS

DHL is a leading global carrier and is often considered to be the most reliable carrier for international deliveries. While it can be slightly more expensive than some other carriers, its speed and reliability make it a popular choice.

See our UPS Carrier Integration


Conclusion

Selecting the appropriate carrier for order fulfilment in the UK is a serious task, but it doesn't have to be an ordeal either. By researching price, service, and suitability of each carrier, businesses can avoid headaches and keep their customers smiling. Each carrier has its strengths and weaknesses, and it's important to weigh the suitability of each option carefully.

Whether you're shipping small packages or large pallets, domestically or internationally, there's a carrier out there that's perfect for you. By selecting the right carrier, businesses can ensure that their products are delivered promptly and efficiently, resulting in happy customers and a thriving business.

And remember, if you’re looking for fast carrier integration or looking to change or add a carrier to your fulfilment offering, Shipmate is the ideal multi-carrier software to reduce time to onboarding new carriers and finding parcel delivery alternatives.

Author Pic

by Chris

UX & Marketing Director

Chris is the UX and Marketing Director at Shipmate - empowering ambitious online merchants & eCommerce sellers to grow their businesses through superior delivery management.

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